Last updated: June 2026
This Privacy Policy explains how Pharmacom d.o.o. collects, uses, stores and protects personal data when you visit our website, contact us or submit an inquiry through our online forms.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian data protection legislation.
1. Data controller
The data controller responsible for the processing of personal data is:
Pharmacom d.o.o.
Studenec 5e
1260 Ljubljana – Polje
Slovenia
E-mail: info@pharmacom.si
Phone: +386 (0)59 049 335
2. Personal data we collect
We may collect and process personal data that you provide to us directly, especially when you complete a contact form, submit an inquiry, send us an e-mail or contact us by phone.
This may include:
- your full name,
- company name,
- e-mail address,
- phone number,
- message content,
- project or inquiry details,
- any other information you voluntarily provide to us.
When you visit our website, certain technical data may also be processed automatically, such as IP address, browser type, device information, access time and website usage data, depending on the cookies and technologies used on the website.
3. Contact forms and inquiries
When you submit a form on our website, we process the information you provide in order to review your inquiry, contact you and respond to your request.
The information submitted through the form is used only for communication related to your inquiry, potential cooperation, preparation of an offer or project-related communication.
Submitting a form does not create a contractual relationship between you and Pharmacom d.o.o.
Providing personal data through the form is voluntary. However, if you do not provide the required contact information, we may not be able to respond to your inquiry.
4. Purpose of data processing
We process personal data for the following purposes:
- to respond to inquiries submitted through our website forms,
- to respond to e-mails, phone calls and other messages,
- to prepare offers, technical proposals or project-related communication,
- to communicate with existing and potential business partners,
- to provide information about our products, services and technical solutions,
- to ensure the proper functioning and security of the website,
- to improve website content, functionality and user experience, where applicable,
- to comply with legal obligations.
5. Legal basis for processing
We process personal data only when there is a valid legal basis for doing so.
Depending on the specific situation, the legal basis may be:
- your consent, where required,
- the performance of pre-contractual activities at your request,
- the performance of a contract, where applicable,
- our legitimate interest in responding to inquiries, maintaining business communication, ensuring website security and improving our services,
- compliance with legal obligations.
6. Cookies and similar technologies
Our website may use cookies and similar technologies to ensure website functionality, improve user experience, analyse website usage or support other website features.
Detailed information about the cookies used on this website, their purpose, duration and your choices is provided in our Cookie Policy.
7. Data retention
We keep personal data only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by law.
Personal data submitted through contact forms or e-mail inquiries is generally retained for as long as necessary to process the inquiry, maintain business communication and protect our legitimate interests.
Data related to contracts, offers, invoices or business documentation may be retained for the period required by applicable accounting, tax or commercial legislation.
8. Sharing of personal data
We do not sell personal data to third parties.
Personal data may be shared with trusted service providers who help us operate the website, provide hosting, maintain IT systems, manage communication tools or perform other services on our behalf.
Such service providers may process personal data only in accordance with our instructions and applicable data protection requirements.
Personal data may also be disclosed if required by law, court order or competent authority.
9. Transfer of data outside the EU/EEA
If personal data is transferred outside the European Union or the European Economic Area, we ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
Such transfers may occur, for example, when using certain website, analytics, communication or cloud service providers.
10. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Although we take reasonable steps to protect personal data, no method of transmission over the internet or electronic storage is completely secure.
11. Your rights
Under applicable data protection legislation, you have the following rights regarding your personal data:
- the right to access your personal data,
- the right to rectification of inaccurate or incomplete data,
- the right to erasure of personal data, where applicable,
- the right to restriction of processing,
- the right to object to processing,
- the right to data portability, where applicable,
- the right to withdraw consent at any time, where processing is based on consent.
You may exercise your rights by contacting us at info@pharmacom.si.
12. Right to lodge a complaint
If you believe that your personal data is not being processed in accordance with applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.
Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
Slovenia
Website: www.ip-rs.si
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or data processing practices.
The latest version of this Privacy Policy will always be available on this website.